UPSCALE
Build Trust. Patients Follow.
Meet the Executives
At Upscale, our leadership team combines innovation, expertise, and hands-on experience to help clinics scale with smarter marketing, automation, and patient psychology.
Dilshan Prasanth
Founder & CEO
Dilshan is the visionary behind Upscale, with a strong foundation in MBA, AI & Data Science, and Patient Psychology.
His unique expertise bridges the gap between technology, marketing, and human behavior, allowing clinics to attract, convert, and retain patients with precision.
With years of experience helping businesses scale, Dilshan ensures every strategy at Upscale is rooted in data-driven insights and patient-focused psychology, making growth sustainable and predictable.
Core Strengths: Strategic Growth, Patient Psychology, Data-Driven Marketing, Business Innovation
Yugan Kannangara
Chief Operating Officer (COO)
Yugan is the backbone of Upscale’s operations, ensuring flawless execution on the systems side.
As an Automation and Integration Expert, he makes sure no lead is ever lost due to backend inefficiencies.
From CRM management to workflow automations and seamless integrations, Yugan builds the invisible systems that empower clinics to focus on what they do best—treating patients.
His work guarantees that campaigns don’t just generate leads but also maximize every opportunity for conversion.
Core Strengths: Automation Architecture, CRM Management, Operational Efficiency, Lead Flow Optimization
Zamil Aqeel
Chief Technology Officer (CTO) & Social Media Strategist
As CTO of Upscale, Sitheeq combines technical excellence with creative digital strategy.
He oversees all things technology, web infrastructure, and digital presence, while also serving as a social media strategist who crafts engaging content that builds trust and visibility for clinics online.
His hybrid expertise ensures Upscale’s clients benefit not just from robust digital systems, but also from a strong, modern brand presence that connects with patients where they spend most of their time—online.
Core Strengths: Technology Leadership, Social Media Strategy, Digital Branding, Web Systems Management
